“Business leaders are under pressure to navigate their organisations through growing uncertainty and complexity. We are at a pivotal moment for the future of work, which depends on embracing AI adoption with a solid framework for human-AI agent collaboration.”
How will agentic AI impact the workforce?
There have been emerging concerns that the development of agentic AI will lead to the replacement of human workers.
But Marina Danilevsky, Senior Research Scientist, Language Technologies at IBM, previously noted that agents will likely settle into an “augmented sort of role.”
“You’re still going to have cases where as soon as something gets more complex, you’re going to need a human,” Danilevsky said in an IBM insight. “You’re supposed to constantly have a human, and the human is being helped, but the human makes the final decisions.”
For CHROs, 77% believe that AI agents or digital labour will transform their organisational structure. They anticipate IT, research and development, as well as sales teams, to grow as their business begins to adopt AI agents.
