MEMPHIS, Tenn. – Elon Musk’s artificial intelligence company xAI is apologizing for a series of violent and antisemitic posts from its chatbot “GROK” earlier this week.
In a lengthy statement posted on social media Saturday, the company blamed a system update for the posts.
The statement is below:
“Update on where has @grok been & what happened on July 8th.
First off, we deeply apologize for the horrific behavior that many experienced.
Our intent for @grok is to provide helpful and truthful responses to users. After careful investigation, we discovered the root cause was an update to a code path upstream of the @grok bot. This is independent of the underlying language model that powers @grok.
The update was active for 16 hrs, in which deprecated code made @grok susceptible to existing X user posts; including when such posts contained extremist views.
We have removed that deprecated code and refactored the entire system to prevent further abuse. The new system prompt for the @grok bot will be published to our public github repo.
We thank all of the X users who provided feedback to identify the abuse of @grok functionality, helping us advance our mission of developing helpful and truth-seeking artificial intelligence.”
The company said the updated caused Grok to refer to existing user posts even when they contained extremist views. As a result, it repeated long-standing antisemitic tropes.
The company said the coding change update was active for 16 hours. The chatbot’s account was frozen Tuesday evening but it has since been turned back on.
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