At this year’s MACo Winter Conference, county leaders will examine what responsible adoption looks like when AI moves from promise to practice.
County departments already test AI tools to streamline service delivery. Some now pilot chat-based resident support, automate permit intake, and expand data-driven reviews for fraud detection. Others deploy machine learning to enhance cybersecurity monitoring as threat patterns become increasingly complex.
While these efforts create opportunities for faster service, stronger analysis, and more efficient use of staff time, they also require counties to confront ethical considerations, policy safeguards, and the limits of automation.
County CIOs and security leaders oversee data governance, procurement standards, workforce impacts, and operational reliability to maintain system stability and ensure decisions are grounded in sound practices. They weigh transparency, accountability, and resident trust in every choice, balancing innovation with clear expectations for privacy and integrity.
This year’s MACo Winter Conference panel will outline what counties should prioritize as AI adoption accelerates. The discussion will focus on responsible deployment, practical guardrails, and specific use cases that deliver value while protecting privacy and maintaining strong security controls.
MACo Winter Conference Session: AI in Government — From Promise to Practice
Artificial intelligence is transforming how counties deliver services, protect data, and support internal decision-making. This session examines the real-world deployment of AI in local government, exploring opportunities and risks across service delivery, cybersecurity, data governance, and workforce expectations. County CIOs and technology experts will share their experiences on how they adopt AI responsibly and maintain robust safeguards. Attendees will leave with clear, practical insight into where AI delivers impact and where limits remain essential.
Speakers:
Date/Time: Thursday, December 11, 2025; 3:00 pm – 4:00 pm
MACo’s Winter Conference, “Local Leadership, Lasting Impact: Shaping What’s Next,” will be held at the Hyatt Regency Chesapeake Bay Hotel in Cambridge, MD, on December 10-12, 2025.
Learn more about MACo’s Winter Conference:
